Privacy Policy

1. Information We Collect

We collect information to provide, improve, and secure our services. The types of information collected include:

Personal Information:

• Name, email address, phone number, and billing address during account registration.
• Payment details for billing purposes (processed securely).

Technical Information:

• IP address, browser type, operating system, and device information collected through cookies and similar technologies.

Service Data:

• Information about your hosting account, domain names, and server configurations.

Communication Data:

• Information from your inquiries, such as support tickets, emails, and chat interactions.

2. How We Use Your Information

• Service Delivery: To process orders, manage accounts, and provide hosting services.
• Customer Support: To respond to inquiries and resolve issues efficiently.
• Personalization: To customize your experience based on your preferences.
• Marketing: To send promotional materials and service updates (with your consent).
• Security: To monitor and prevent unauthorized activities and ensure the integrity of our systems.

3. Sharing Your Information

We do not sell, rent, or share your personal information with third parties, except in the following cases:

• Service Providers: Trusted third-party vendors assisting in payment processing, technical support, and security.
• Legal Compliance: If required by law or to protect our legal rights.
• Business Transfers: In case of a merger, acquisition, or sale of assets.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enhance your browsing experience.
• Analyze website traffic and performance.
• Remember preferences for a personalized experience.

You can manage cookie settings through your browser. However, disabling cookies may affect site functionality.

5. Data Security

We prioritize the security of your data by implementing:

• Encryption of sensitive information (e.g., SSL for payment data).
• Regular security audits and monitoring.
• Restricted access to personal data based on job roles.

6. Data Retention

We retain personal data only as long as necessary for:

• Providing services.
• Meeting legal, tax, or regulatory obligations.
• Addressing disputes or enforcing agreements.

7. Your Rights

You have the following rights concerning your data:

• Access: Request a copy of your personal data.
• Correction: Update incomplete or inaccurate information.
• Deletion: Request the removal of your data (subject to legal requirements).
• Objection: Opt out of direct marketing.
• Data Portability: Request a transfer of your data to another provider.

To exercise these rights, contact us at support@artemishost.com.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before sharing personal information.

9. International Data Transfers

If you access our services from outside [Your Jurisdiction], your data may be transferred to, stored, and processed in a country with different privacy laws. We ensure such transfers are compliant with applicable laws.

10. Updates to this Privacy Policy

We may update this policy periodically to reflect changes in our practices or legal requirements. Significant changes will be communicated via email or website announcements.

11. Contact Us